Privacy policy

PRIVACY POLICY
Last updated: [03.12.2025]

This Privacy Policy explains how Individual Entrepreneur Catrin Ray, registered in the Russian Federation, processes personal data of users accessing or purchasing services through catrin-ray.com (the “Website”).
By accessing the Website, purchasing digital content, participating in coaching programs, subscribing, or otherwise interacting with the Website, you agree to the terms of this Privacy Policy.
If you do not agree with any part of this Policy, you must discontinue the use of the Website immediately.

1. Data Controller
The data controller and operator of personal data is:
Individual Entrepreneur Catrin Ray
Primary State Registration Number: 325470400131240
Taxpayer Identification Number: 780537423586
Registered address: Leningrad Region, Sosnovy Bor, Krasnykh Fortov Street, 18–8, Russia
Email for data inquiries: hello@catrin-ray.com
The controller processes your personal data according to this Policy, the laws of the Russian Federation, and applicable international standards for privacy and data protection.

2. Personal Data Collected
We may collect and process the following categories of personal data:
2.1. Data provided directly by the user

Name
Email address
Phone number (optional)
Billing information
Delivery address (for physical merchandise)
Data submitted during coaching intake forms or communication
Any content voluntarily provided through forms or messages

2.2. Automatically collected data

IP address
Browser type and version
Device information
Cookies and similar tracking technologies
Geo-location (city/country level)
Referrer URLs
Pages visited and time spent on the Website
User-agent data

2.3. Payment information
Payments processed through third-party providers (Tinkoff, CloudPayments, PayPal personal, crypto processors, Destream) may require the collection of:

masked card data
transaction identifiers
payment confirmation data

We do not store full card numbers or sensitive financial data.

3. Purposes of Data Processing
Personal data is processed for the following purposes:

To provide access to digital content, courses, subscriptions and coaching programs
To process payments and verify transactions
To deliver physical goods (merchandise)
To communicate with users, including service emails and updates
To provide customer support
To send marketing materials (only with consent)
To ensure the security and proper functioning of the Website
To comply with legal obligations
To prevent fraud, abuse, or unlawful behavior
To personalize content and user experience

4. Legal Basis for Processing
We process personal data on the following legal grounds:

User consent
Contractual necessity (audio/video content, digital products, coaching)
Compliance with legal obligations under Russian and international law
Legitimate interest (security, analytics, anti-fraud monitoring)

5. Cookies and Tracking Technologies
We use cookies to:

operate the Website
maintain user sessions
analyze traffic
personalize the experience

Users may disable cookies in browser settings. Disabling cookies may affect the Website’s performance.

6. Age Restriction (18+)
The Website contains aesthetic, sensual, intimate and adult-oriented educational content intended strictly for users 18 years or older.
We do not knowingly collect personal data from minors.
If we become aware of such data, it will be deleted immediately.

7. Data Storage and Security
We store personal data on secure servers located in the Russian Federation and/or data centers of trusted third-party providers.
We implement necessary organizational and technical measures to protect personal data from:

unauthorized access
alteration
loss
disclosure
destruction

However, no method of electronic storage is 100% secure; users acknowledge this risk.

8. Data Sharing and Transfer
We may share personal data with:
8.1. Payment providers

Tinkoff acquiring
CloudPayments
Destream
PayPal (personal transfers)
Crypto payment providers (e.g., USDT/ETH/BTC processors)

8.2. Technical and hosting providers

Website hosting platforms
Email service providers
Analytics providers
Cloud infrastructure services

8.3. Legal or regulatory authorities (when required by law)
8.4. Cross-border transfers
Data may be transferred to servers outside your country of residence.
By using the Website, you consent to such transfers.

9. User Rights
Depending on your jurisdiction, you may have rights to:

access your personal data
request correction
request deletion
restrict processing
withdraw consent
object to marketing
request information about data transfers

Requests can be submitted to: hello@catrin-ray.com
We respond within 30 days.

10. Retention Period
We store personal data only as long as reasonably necessary for:

fulfilling contractual obligations
providing access to purchased content
complying with financial, legal, and tax requirements
resolving disputes
security purposes

When data is no longer needed, it is securely deleted.

11. Third-Party Websites
The Website may contain links to third-party websites.
We are not responsible for their content, privacy policies or data processing practices.

12. Crypto Payments, PayPal Personal and Donations
Payments made via:

cryptocurrency,
PayPal personal,
Destream,
other voluntary contribution systems

are treated as voluntary transfers, not subject to standard refund or consumer protection rules.

Users acknowledge that such payments:

may be irreversible
may not be tied to specific consumer rights
may involve inherent blockchain transaction risks

These payments are handled by third-party services, for which we are not responsible.

13. Changes to This Privacy Policy
We reserve the right to update this Policy at any time.
Changes take effect upon posting on the Website.
Continued use of the Website constitutes acceptance of the updated Policy.

14. Contact Information
For all privacy-related requests:
Individual Entrepreneur Catrin Ray
Email: hello@catrin-ray.com
Website: https://catrin-ray.com